ZOOM

Description	ZOOM Meeting
Internet-Address	https://tuwien.zoom.us/
Type of the tool	online meeting tool
Costs	free of charge for TU employees and students
Account-Application	Zoom must be ordered for employees before the first login, students will get zoom automatically Link for employees: https://shop.tusoftware.tuwien.ac.at:8888/get-url?srv=SRV00277
Accessibility	Very good! Very good operability of the keyboard. Very good interface for screen reader and braille lines.

Brief description

ZOOM is an online service for web conferences. You can present the whole screen or only selected applications. It is also possible to give the control of mouse and keyboard to all or selected participants. Furthermore, this tool offers the possibility to send text messages and data files.

Examples of use

Hold interactive online lectures
Meetings with TU Wien colleagues or external partners
Individual exams
Inviting guest lecturers
Debriefing on exercises
Holding collaborative meetings with whiteboards for meetings of artefacts like sketches, drafts etc.
Conducting polling meetings

Participation in a Zoom meeting

Participation is possible both via a specific Zoom client to be installed locally and without it via a web browser, and there is the possibility to participate in meetings via dial-in using a telephone. Dial-in numbers for telephone participation are available for more than 90 countries:

Zoom Dial-in numbers for selected countries
Austria	+43 72 011 5988 +43 120 609 3072 +43 12 535 501 +43 12 535 502 +43 670 309 0165
Germany	+49 69 7104 9922 +49 30 5679 5800 +49 69 3807 9883 +49 695 050 2596
USA	+1 669 900 6833 (San Jose) +1 253 215 8782 (Tacoma) +1 301 715 8592 (Washington DC) +1 312 626 6799 (Chicago) +1 346 248 7799 (Houston) +1 646 876 9923 (New York)

By default, the dial-in numbers of the following countries are displayed in Zoom's meeting invitations:

Austria
Germany
USA
Great Britain

Under the following link, this list can be personalized in your own settings: https://tuwien.zoom.us/profile/setting?tab=telephony

If the list of countries with dial-in numbers is not to be customized permanently, but only for a meeting, this can also be done directly when scheduling or editing a meeting. The corresponding link can be found in the "Audio" section on the editing page of a Zoom meeting on the web or in the desktop application or mobile app. For more details, see the official Zoom documentation.

Video instructions TU (<2 min) basics

Features & How To

Breakout rooms
Polling for meetings
Nonverbal feedback during meetings
Whiteboards
Using annotation tools on a shared screen or whiteboard
Sharing your screen
Integration with Moodle (TUWEL, CECnet)
How to create a Zoom meeting in TUWEL (incl. settings & student view)
Tips and Tricks for Teachers
Clients for
- Windows / Linux / Mac
- Android / iOS
- Web
Further helpful instructions from Zoom (Covid-19 tips)

Zoom must be ordered free of charge before the first login. See the "Order" section below.

Zoom uses the single sign-on service of the TU Wien, therefore the TU account is used to log in to Zoom.

Web

Open https://tuwien.zoom.us
Clicking on "Sign in" will automatically redirect you to the TU Wien login page.

Desktop (Windows / Linux / Mac OS X)

Open the desktop app
Click on "Log in with SSO".
Enter the company domain "tuwien"
Clicking on "Continue" automatically redirects to the TU Wien login page.

iOS

Open the app
Click on "Log in"
Click on "SSO"
Enter the company domain "tuwien"
Clicking on "go" automatically redirects to the TU Wien login page.

Android

Open the app
Click on "Log in"
Click on "SSO"
Enter the company domain "tuwien"
Clicking on "Continue" automatically redirects to the TU Wien login page.

CheatSheets

To give you a quick overview of the dashboard of your Zoom Client, we have created a short CheatSheet with the most important functionalities in both English and German.

Accessibility

Very good! Very good keyboard operability, very good interface for screen reader and braille display.

Licenses

At ZOOM, only the lecturer needs a registered account. Within seconds and without installing anything, listeners and conference participants can also join via the link using a browser or free Apps.

Education license of the TU Wien

Maximum 300 participants per meeting
Maximum 24h per meeting
Unlimited number of meetings
Recording conferences locally on your own computer or in the Zoom Cloud

Order

Students

Zoom licenses will be delivered automatically to all active students.

Employees

Zoom licenses can be obtained via TUshop.it: https://shop.tusoftware.tuwien.ac.at:8888/get-url?srv=SRV00277

Do you need Zoom meeting rooms with a capacity of more than 300 participants for your course or for another teaching purpose at TU Wien?

If so, contact the TU Vienna Zoom support team at support@zoom.tuwien.ac.at or come to the Distance Learning Team's online office hours (Tuesdays and Thursdays from 16-17 in Zoom). We have a limited number of large licenses that we can assign to TU employees for a certain period of time in justified cases, depending on availability.

Support

E-Mail ticketing system: support@zoom.tuwien.ac.at

Further Information

Notes

Currently, the conference tool ZOOM is primarily used for courses, therefore commercial licenses were purchased. The free version of ZOOM is not GDPR compliant in its current version and may not be used at TU Wien. More information about ZOOM can be found at Distance Learning Good Practice - Tools.

If you are invited to a videoconference, you do not have to provide any personal data as a participant and you can anonymize your IP address by connecting via a VPN beforehand. Further precautions for data security are to be set by the organizers. The most necessary security settings are mandatorily set by the administrator of the TU Wien's ZOOM client (at the TSC), recognizable by a grayed-out button; these cannot be changed by a meeting organizer. Other settings are preset to be privacy-friendly, but these can be changed.

GoToMeeting can be used as an alternative to this, but it should be noted that GoToMeeting is not barrier-free and no privacy-friendly default settings can be made by the TSC or TU.it. Both tools in the current version are not suitable for the transfer of sensitive data, for this the tool MS Teams is suitable. More information about MS Teams can be found under Microsoft Teams (Skype for Business).

In general, the following applies to these applications:

Do not create public meetings without password lock, but use the possibility to protect your meeting by password.
In some applications there is also the possibility to create a waiting room and control the access of participants.
Do not share the link to a meeting in publicly accessible places (for example, social media accounts), but send the link directly to the invited people.
If possible, make meeting documents or teaching materials available only via TU platforms such as TUWEL, TISS, ownCloud, and coLab (in TISS and TUWEL, the allowed file size has been increased to 250 MB). If you make the data available on the institute's own web servers, the access data must be transmitted via TISS/TUWEL.
Make sure that only you as the organizer can share the screen.
Make sure that all participants are using the latest version of the application.

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